Hi Italo

Thanks for organising this evening's meeting. It was good to put faces to some 
of the names I see on the mailing list. I hope these will become regular 
events. Some very good points were raised...

DONATIONS

I was interested in Mike Saunders' point that a lot of donations are raised 
from the download page on the website. This suggests to me that these donations 
are from individuals installing the software for their own use - whether that 
be personal or related to their work or business.

Where LibreOffice is being rolled out across an organisation, it is likely that 
it is only downloaded once with the installation files then being re-used or 
copied multiple times. The message on the website proposing a donation will 
hardly be seen by anybody in that organisation. There was a suggestion to 
display a dialog on first use in which the case for making a donation could be 
made. I would support this. It means that every user would see it. Of course in 
an organisation it is unlikely that many users would make a donation 
themselves, but there would at least be the chance that the question is raised 
by some more technically aware users.

MARKETING

Over the last 4 or 5 years, Mike has sent me 3 batches of flyers and other 
promotional material for me to distribute. I have indeed left copies, with 
permission, in business parks, high schools, the local university campus, 
libraries, the town hall and various other places with a large potential 
audience. There is no way of knowing whether my efforts have resulted in a 
large numbers of new users at least trying LO, or whether it has been a 
complete waste of time.

If we were to have a "first use" dialog, prompting for donations, then we could 
also ask the user about the source of their decision to install LO e.g flyers, 
magazine or website article, recommendation from a friend or colleague, 
organisational policy, etc, etc.

USER INTERFACE

Most fashions are cyclic. Nobody ever complained about the Word 97 UI being 
"old fashioned". Its hierarchical menu system was both logical and intuitive. 
It has often been said that Microsoft only introduced the ribbon menu system in 
order to create something radically different to what had gone before - not 
because it is inherently better or easier to use (which I don't believe it is). 
It is surely significant that few applications other than office suites have 
gone down this route. We are lucky that LO enables switching between a "ribbon" 
interface and "classic" interface.  It is entirely possible that at some point 
we may see a gradual transition back towards a hierarchical menu system in 
Office 365, even if it manifests itself somewhat differently. For that reason I 
would caution against abandoning the classic menu option for the sake of 
"modernity".

OPPORTUNITIES

Sully made a very interesting point which confirmed something I had long 
believed to be true. Administrative accountability in the USA extends to a far 
lower level than in most of Europe. As a result the rejection of a particular 
product or policy in one city does not necessarily tie the hands of 
administrations in neighbouring cities. Compare that against most European 
countries where a decision at the top level has enormous influence over all 
subordinate levels. As a consequence there must be vastly more scope for the 
adoption of LO in parts of the public sector in the USA than elsewhere. While 
that creates great opportunities, it also presents a great challenge in terms 
of documenting current policies and presenting LO to public authorities across 
the entire country.

Of course a decision and the implementation of that decision can be very 
different things. The UK government decided in 2014 that open document formats 
would become the new public sector standard.  Almost a decade later, working at 
times closely with government agencies, I have yet to see or receive one single 
document in an open format. I've little doubt that such a rate of change is not 
uncommon elsewhere. We need to be aware that a top level decision to 
standardise on LibreOffice in government use could similarly take years to come 
to fruition - and that is without the intense lobbying by the likes of 
Microsoft to reverse the policy, such as happened in the Munich city 
administration some years ago.

All the best

Nige

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